Payment methods
We accept credit cards, checks and money orders. Your payment method will determine how you order.
Credit cards
Order online. Visa or Mastercard accepted.
Checks or money orders
Complete the cart, mail a check, and your order will be sent upon receipt of your payment. Make checks payable to UC Regents. Send to CPER, 2521 Channing Way, Berkeley, CA 94720-5555.
Shipping
Orders are typically shipped USPS or FedEx. An order placed on a weekday will typically ship out same day, or next day. Orders placed on Friday afternoon or over the weekend will typically ship out on the following Monday.
Shipping rates
Rates are based on your order value. They are as follows:
| Order Value | Shipping Rate |
| Up to $30 | $5.95 |
| $30.01 to $75 | $7.95 |
| $75.01 to $150 | $11.95 |
| $150.01 to $350 | $14.95 |
| $350.01 to $500 | $17.95 |
| $500 or more | no charge |
Return policy for general orders
If for any reason you are unsatisfied with your purchase, CPER is happy to accept returns and/or exchanges. Returns or exchanges will be accepted up to sixty (60) days from the date of purchase, as long as the items are in resale condition — undamaged and unmarked. Purchaser must pay for shipping of any returned books. After sixty (60) days, CPER is unable to accept returns or exchanges, or offer any type of refund.
If for any reason, there is an error with your purchase or payment, please contact the CPER team at cperservices@berkeley.edu. We will work with you to resolve the issue.
Invoices and receipts
Invoices
To request an invoice, please use the “Pay by Check” option at checkout. You will receive an email containing the invoice once the order has been placed.
Receipts
By credit card or check: a receipt will be emailed automatically.
Bookstore orders
Higher Education bookstores receive a 10% discount off the retail price of each book.
To order
Contact cperservices@berkeley.edu or call (510)-643-7096.