Pocket Guide to the Basics of Labor Relations (6th ed., 2019)
$27.00
By Rhonda Albey
6th edition, 2019
291 in stock
Description
It takes time and experience to understand the nuances of labor relations, but here’s a start.
If you are a manager who has just been given an assignment that includes labor relations responsibility, or if you are a newly appointed union representative, you may be feeling a bit overwhelmed. It’s easy to make mistakes, and there’s pressure from both sides! This Pocket Guide will help you get your bearings and survive the initial stages of what can be a difficult, but rewarding, line of work. This book will tell you:
- Why we have public employee unions
- State laws that regulate labor relations
- The language of labor relations
- What is in the typical contract
- How to negotiate and administer labor agreements
- How to handle grievances
- What to do in arbitration and unfair practice hearings
- How to handle agency shop arrangements
- How to cope with extraordinary situations (including downsizing and/or restructuring, work actions, and organizing drives).
Offering advice and resources, Pocket Guide to the Basics of Labor Relations includes a section on managing your bargaining team and how best to work with different types of personalities.
Author Rhonda Albey is a principal analyst in the Employee Relations Division of the California Accounting Office, where she has working since 1990, following other budget/administrative positions in her 24-year career. She holds a Ph.D. From UCLA in Education and Management, and has been an instructor in the Undergraduate Management Program at the University of Phoenix since 1996.
Table of Contents
Contents
I. Introduction | 1 |
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II. The Need for Public Employee Unions | 3 |
A. History of Public Sector Labor Relations in California | 3 |
B. What Unions Do That Civil Service Does Not | 5 |
III. State Laws Governing Public Employee Relations | 8 |
A. Employer Rights and Responsibilities | 11 |
B. Union Rights and Responsibilities | 12 |
C. Employee Rights and Responsibilities | 12 |
IV. The Language of Labor Relations | 14 |
V. What Labor Relations Representatives Do All Day | 20 |
VI. What is the Contract? | 24 |
A. Articles and Provisions | 26 |
B.Past Practice | 26 |
VII. Contract Negotiations | 28 |
A. Preparing for Bargaining | 28 |
B. Roles of Bargaining Team Members | 31 |
C. Managing Your Team | 34 |
D. Dealing With Difficult Team Members | 35 |
E. Conducting Negotiations | 38 |
1. The Cardinal Rule of Negotiations | 41 |
2. Bargaining Tactics | 47 |
3. Bargaining Dynamics | 48 |
4. Communication Strategies | 49 |
5. Alternatives to Positional Bargaining | 50 |
VIII. Enforcing Labor Contracts | 51 |
IX. Managing Conflict and Handling Grievances | 53 |
A. The Grievance Process | 55 |
X. Arbitration and Unfair Practice Hearings | 56 |
Preparing for Hearings | 57 |
XI. Certification Elections | 61 |
XII. Other Challenges | 64 |
A. Strikes | 64 |
B. Workforce Reductions | 66 |
C. Restructuring | 67 |
D. Workforce Diversity | 68 |
E. Public Relations | 71 |
XIII. Additional Resources | 74 |
XIV. Index of Terms | 79 |
Additional information
Weight | 0.625 lbs |
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Dimensions | 10 × 6 × 0.5 in |
Institute for Research on Labor and Employment, UC Berkeley
California's number one resource for employer/employee relations